aipricingguide

Pricing

Copilot vs ChatGPT for business: which should you buy

Last verified: September 2026

The short answer: the decision is really one question — are you a Microsoft 365 shop? If your work lives in Word, Excel, Outlook, and Teams, buy Microsoft 365 Copilot at $30/user/month; the AI is built into the apps your people already open. If you aren't anchored to Microsoft 365, ChatGPT Business at $20/user/month (annual) or $25 (monthly) is cheaper per seat and model-agnostic. Either way, buy a business tier — not individual subscriptions — so your data stays protected.

The price comparison

PlanUSDUKEuropeWhat you get
Microsoft 365 Copilot$30/user/monthlocal pricinglocal pricingCopilot inside Word, Excel, Outlook, Teams, PowerPoint; enterprise data protection; requires a qualifying Microsoft 365 plan. Microsoft prices locally per region.
ChatGPT Business (standard)$20/user/month annual ($25 monthly)billed in GBP locallylocal pricingChatGPT for teams: admin controls, shared workspace, higher limits; 2–200 employees
ChatGPT Business (premium)$100/user/month annual ($125 monthly)local pricinglocal pricingSame workspace, much higher usage limits for power users

The gap is $5–$10 per seat per month depending on billing. For a 20-person team that's $1,200–$2,400/year difference on standard seats — real money, but small next to the productivity question of where your team actually works.

The one question that decides it: are you a Microsoft 365 shop?

  • Yes — everything runs on Microsoft 365. Buy Copilot. The value isn't the chatbot; it's Copilot inside the meeting recap, the spreadsheet, the email draft. Your people don't have to learn a new tool or change where they work. The $30/seat is paying for integration, not intelligence.
  • No — or only partly. ChatGPT Business wins on price and flexibility. It works in a browser, doesn't require a Microsoft 365 plan, and the $20/month annual seat undercuts Copilot by a third. If your stack is Google Workspace or mixed, there's no integration advantage to Copilot.
  • Google Workspace shop? Gemini Enterprise at $30/user/month is the in-app equivalent on Google's side. Same logic: buy the AI that lives where your work lives.

Data and training: what happens to your company's data

This is the honest reason to buy a business tier at all, rather than reimbursing everyone's $20 individual subscriptions:

  • Microsoft 365 Copilot: comes with enterprise data protection. Prompts and company data are not used to train models. Data stays within the Microsoft 365 boundary.
  • ChatGPT Business: OpenAI does not train on business data by default. You get admin controls, a shared workspace, and the ability to manage seats.

On individual consumer plans, the data protections and controls are weaker — which is why "just expense everyone's ChatGPT Plus" is a compliance problem dressed up as a convenience. For a business, the business tier is the product.

When to buy both

Some companies run a split strategy, and it can be the right call:

  • Copilot for everyone — because the work happens in Microsoft 365 and in-app AI reduces friction.
  • A few ChatGPT Business (or Claude Team) seats — for the people who do heavy analysis, research, or coding-agent work where a different model family does meaningfully better work.

Keep it targeted: a handful of dual-licensed power users, not a blanket double-up. Two $20–$30 subscriptions per person adds up fast across a whole company.

Prices move — this page is a map, not a contract AI vendors change prices, rename plans, and reshuffle tiers several times a year. Everything above was verified in September 2026. Before paying, confirm the current price on the vendor's own pricing page.
Informational only — verify before purchasing.

Prices and plan details change frequently and may vary by region. Confirm current pricing on each vendor's official site before buying. Not affiliated with Microsoft or OpenAI.